In principle, the canvas of the tent lodges does not require regular maintenance. If there is a stain on the canvas, clean it with a soft brush or cloth and some tap water. Do not use soap, as this can affect the treatment of the canvas. If there is mud or other dirt on the canvas, wait for it to dry before removing it with a soft brush. You can wash the windows with soapy water but make sure that the soap does not get on the canvas. Please contact us to receive our extensive “Safety, Care & Maintenance Manual”.

A tent lodge from Tent Masters does not require much maintenance but to increase the lifespan of your investment, there are a number of tips in our blog that you can apply. For detailed instructions, please contact us and we will send you our “Safety, Care & Maintenance Manual

It is possible that, for example, a zipper or a strap will break. You can often carry out these repairs yourself by following the clear instructions provided. Please call us on the rare occasion that something breaks or a hole occurs in the PVC roof or canvas and we will advise how it may be repaired.